VORTEY

We started as small, in 2018, selling custom and personalised merchandise in big marketplaces. We're dedicated to giving you the very best of smartphone cases, with a focus on simplicity, beauty, and durability. We served customers all over the world, and are thrilled to be a part of the quirky wing of this smartphone industry. We hope you enjoy our products as much as we enjoy offering them to you. For all customer service related questions or concerns please drop your message via the contact form.

About Us

Top Case Collection

1 of 4

iPhone 11 Series Collection

OUR GUARANTEE

  • WORLDWIDE SHIPPING

    We use popular shipping providers who can ship orders worldwide

  • SECURE PAYMENT

    Security is one of the main concerns in everything we do. All payments are 100% secure

  • MONEY BACK GUARANTEE

    Not satisfied with your order? Contact us, we will be happy to help you

  • SUPPORT 24/7

    You will speak with one of our courteous representatives in 20 minutes or less

  • HIGH-QUALITY PRODUCT

    We provide high-quality products to every valuable customer

  • AFFORDABLE PRICE

    We try to give the best price for our valuable customers

SHIPPING & DELIVERY

Can you ship to my country?

If you are a resident of the United States, yes, we can. We also currently offer worldwide shipping.

Which shipping method you use for delivery the product?

We use Standard shipping method so that you can receive the product a fast as possible.

How much shipping cost?

Shipping costs depend on the number of products you ordered. We also provide free shipping on some products.

Can you ship PO BOXES, RURAL ROUTE & APO/FPO/DPO addresses?

We will use USPS service for PO Boxes, Rural Route and APO/FPO/DPO addresses.

How much expect the delivery time for receiving my product?

NOTE: Delivery time = Processing time + Transit / Shipping time

Handling Time : 1 - 3 working days

COUNTRY : United States of America

Estimated Delivery Time :

USPS ePacket (10 - 18 days)

Yunexpress (7 - 18 days)

SF-Express (7 - 18 days)

COUNTRY : WORLDWIDE

Estimated Delivery Time :

SF-Express (14 - 25 days)

How I track my order?

When your product successfully shipped, you will get tracking information on your confirmation email. However, you can also check via this page - Order Tracking

Please allow to give 24 hours for the tracking information working properly.

I want to cancel my order. How I do it?

We will be able to cancel the order if the products don’t ship. Once it transits, we will not accept any cancellation requests.

I want to change my address. How I do it?

If you put mistakenly or want to change the shipping address, in that case you have 12 hours. In this during, you need to contact us as fast as possible.